Support

Alfobet Casino offers round-the-clock customer care so you can get help whenever you need it. Use the live chat for the quickest response — agents usually reply within one to two minutes during peak times and just a bit longer during very busy periods. Prefer email? Send your message to support@alfobet.com and expect a reply within 24 hours, often sooner. If your question involves deposits or withdrawals, our team can guide you through transactions with AstroPay Card, Visa, MasterCard, Neteller, Skrill, and ecoPayz.

Find answers fast with our FAQ and help resources

Before contacting an agent, you may find a ready solution in our FAQ section, which covers registration, account verification, bonus terms, and common banking questions. The FAQ includes step-by-step guides and troubleshooting tips so you can resolve many issues in minutes — visit the FAQ at /faq.html.

Knowledgeable support for accounts, payments, and gameplay

Our support staff are trained across account security, verification (KYC), payment processing, and technical issues related to games from providers such as Playn GO, Microgaming (Apricot), Hacksaw Gaming, and more. If a case needs specialist attention, agents will escalate it and keep you updated until it’s resolved, treating your information with strict confidentiality.

How to reach us — simple and efficient

Open the live chat icon on the site for instant help; having your account email or player ID ready speeds up verification. Email support@alfobet.com for non-urgent matters, and include screenshots or transaction IDs when relevant so we can act quickly. For detailed banking procedures and limits, check our banking page at /banking.html, then contact support if you still need assistance.

Whether you’re checking a pending withdrawal, clarifying a bonus condition, or reporting a game issue, our team is here to help in a clear, personal way. Reach out anytime — we’re just a message away.